FAQ

  • What types of training do you offer?

    We offer private, small group, and team training sessions, focusing on technical skills, agility, and overall fitness.

  • Can I schedule a trial session?

    Yes! We offer free trials for new clients. Contact us to book a trial session and experience our training firsthand.

  • Do you offer training for all skill levels?

    Yes, our programs are tailored for players of all skill levels, from beginners to advanced athletes.

  • Where will the session be?

    Our training sessions take place at various locations in the Charlotte area, including outdoor fields and indoor facilities. Details on the exact location will be provided when you book your session.

  • Are there specific age groups or times?

    We offer training sessions for players aged 5 and up, with groups split by age and skill level to ensure everyone gets the appropriate level of training. Session times vary depending on availability, but we strive to accommodate your schedule. Please check our booking system for the most up-to-date availability.

  • Do you offer sibling discounts?

    Yes, we offer sibling discounts for select programs, including our monthly membership and camps. These discounts will be available when you are about to book your session. Simply follow the prompts during registration to apply the discount.

  • How to make an Acuity account and use the app?

    To create an Acuity account, simply go to our booking page and sign up. You can then download the “Acuity Scheduling Client” app on your phone to easily schedule, manage, and modify your sessions (May not work on Android). The app allows you to view available time slots, book, reschedule, cancel, and view past sessions.

  • How to book sessions?

    You can easily book any of our sessions—whether it's individual training, camps, or clinics—by clicking on the appropriate option under “Programs & Training.” Follow the prompts to complete your registration and payment.

  • How to book membership?

    You can easily book a membership by clicking “Training sessions” under Programs & Training, then selecting the "Membership" option. Follow the prompts to complete your registration and payment. Afterward, check your email for a coupon code. You'll be ready to start booking training sessions right away!

  • How many players in each session for membership?

    Our membership sessions are designed to be small group training, typically with 6-8 players per session. While some sessions may be individual, most are conducted in small groups to ensure each player receives personalized attention while benefiting from group dynamics.

  • How can I get in touch for more information?

    You can contact us through our website's "Contact" page, email at kaizencampsandtraining@gmail.com, or call (704) 718-0560 for any questions or additional information.